Compare · total cost of ownership
Three ways to handleyour routine calls.One honest model.
Most calculators show you what one vendor saves. This one compares three real options side by side: keeping things human, picking a generic voice AI vendor, or running an iBridge engagement. Same volume input. Same math. The lowest annualized total cost wins. Sometimes that's us. Sometimes it's not.
Your call volume
Monthly inbound calls. Adjust to match your operation. All three columns recalculate live.
01
Best for this volume
Human-only baseline
Your front desk handles every call.
Per call (loaded)
$2.08
Annual TCO
$21,000
02
Generic voice AI vendor
Pick any wrapper from this year's YC batch.
Per call (vendor rate)
$0.50
Annual TCO
$56,366
03
iBridge engagement
Voice colleagues. Audit, scope, integration included.
Per call (volume-tiered)
$0.85
Annual TCO
$25,588
Verdict at this volume
Human-only is the lowest annualized TCO at 1,200 calls/month.
At your volume, voice AI may not yet justify the engagement cost. This is honest math. If your call volume grows or your payer mix gets harder, this changes — and we'll tell you when.
Operational gains · annual
01
Human-only
Hours reclaimed
0
After-hours captured
0calls
02
Generic voice AI
Hours reclaimed
756
After-hours captured
1,555calls
03
iBridge
Hours reclaimed
773
After-hours captured
2,385calls
Hours reclaimed represents staff time freed by AI handling routine calls at the listed first-call resolution rate. After-hours capture represents calls that happen outside business hours that the system catches and resolves rather than dropping to voicemail. Both are conservative estimates — your actuals will vary with payer mix and specialty.
Take this to procurement
We don't need to win
every comparison.
We need to win the ones where iBridge is honestly the right fit. If this calculator shows we're not the right fit for your volume, take that result and feel good about it. If it shows we are, run a 100-call benchmark on your real data before signing anything — ours, or anyone's.